Knowledge Management Team


Learn more about each member, their sector expertise, and the vast knowledge they bring to the table.



Tom Handcock  location

location London

Tom leads the firm’s Center for Leadership Insight. His team’s research is principally focused on understanding dynamics that shape effective leadership, and tracking how leadership profiles, behaviors, and expectations are evolving. Most recently, in partnership with the United Nations Global Compact, Tom led the Russell Reynolds team that defined our model of the Sustainable Leader.

Prior to his current role, Tom spent three years leading Russell Reynolds’ Global Knowledge Management function, which focuses on supporting our consultants with analysis about markets, industries, and clients.

Tom has deep expertise in social and organizational research and began his career as a quantitative researcher at CEB, now part of Gartner. He specialized in the talent management space, contributing to and leading numerous studies on labor market dynamics, learning and leadership development, and leadership effectiveness. During his 14 years at CEB and Gartner, Tom led various global research and advisory businesses and served as an advisor to key clients, as a keynote speaker, and as a facilitator of C-level roundtable discussions.

Tom holds a BSc in Sociology from the University of Bath and an MSc in Social Research Methods from Trinity College Dublin.



Jemi Crookes  location

location Washington, D.C.

Jemi is a Director in the firm’s Center for Leadership Insight. She leads research focused on understanding dynamics that shape effective leadership, particularly around the oversight of diversity, equity, and inclusion, building diverse talent pipelines, and inclusive leadership development.

Jemi is experienced at consulting with leaders on how to strengthen their businesses and ties to customers using research, data and insights. She began her career as a research analyst at Affinnova, now Nielsen IQ, working on global projects and was based in both Chicago and Singapore. Just prior to joining RRA, Jemi worked as a Senior Consultant on the Advisory team at Mintel in New York City. She specialized in leading market research studies for key clients in the areas of brand and channel strategy, customer and audience development, competitive intelligence, and product innovation.

Jemi received her BA, with honors, in Sociology and Psychology from Bryn Mawr College and a Master of Marketing Research from the Terry College of Business at the University of Georgia.